A Microsoft estendeu a garantia de 3 anos também para o erro E74, pois entende que este tipo de erro também é causado por uma falha geral no hardware, similiar às 3RL. O anúncio já se encontra na página de suporte oficial do Xbox:
Quem teve E74 anterior à divulgação da extensão da garantia e teve gasto com reparo, poderá ter ressarcido o valor pago pelo conserto nas próximas 4 a 12 semanas.
Ainda não há manifestação da Microsoft Brasil sobre a validade da mudança para nosso país, porém geralmente com a divulgação americana as regras seguem para os demais países onde o produto é vendido oficialmente, incluindo ai o Brasil.
Segue o anúncio contido na página de suporte:
While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays “E74” on their screen. After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Detailed information related to the Xbox 360 warranty and resources for those who require repair can be found at (https://www.xbox.com/support) .
Microsoft will refund to customers the amount paid for an out of warranty repair due to a general hardware failure associated with the e74 error message. Those customers should automatically receive the refund within 4-12 weeks, and no additional action by customers should be necessary. However, if a customer has not received a refund by July 1, 2009, the customer should visit before November 1, 2009 for information on how to place a claim. All refund claims must be received on or before November 1, 2009.
